How Feather River Improved Access and Reduced No-Shows With Technology
Valued TribalHub Member
About the Webinar
Presenter: Julie Labarr, Kenneth Kontowicz
Category: Healthcare
On Tuesday, June 16, 2026 from 1:00pm to 2:00pm (Eastern).
If your front desk staff is overwhelmed on Monday mornings…
If your staff is stuck playing phone tag to fill cancellations…
If demand keeps growing but hiring isn’t an option…
You’re not alone—and there’s a better way.
Feather River Tribal Health faced these exact challenges:
• Constant call volume spikes after weekends and holidays
• Hours spent manually tracking cancellations and calling patients
• Confusing, one-way reminders that limited patient response
• Increasing demand with no additional staff capacity
What they changed—and how fast it worked—may surprise you.
In this TribalHub partner webinar, hear how Feather River transformed patient access by replacing manual workflows with automated, patient-centered communication—without disrupting staff or adding complexity. Includes live Q&A with Feather River Tribal Health—bring your questions.
The results speak for themselves:
• 9,500+ more scheduled appointments year-over-year
• 9,000+ additional kept visits
• 36% increase in revenue tied to improved access
And they did it without adding staff, increasing call volume, or overhauling their entire workflow.
Join this session to see how your organization can reduce administrative burden, improve patient access, and give staff time back—without adding headcount.
If your staff is stuck playing phone tag to fill cancellations…
If demand keeps growing but hiring isn’t an option…
You’re not alone—and there’s a better way.
Feather River Tribal Health faced these exact challenges:
• Constant call volume spikes after weekends and holidays
• Hours spent manually tracking cancellations and calling patients
• Confusing, one-way reminders that limited patient response
• Increasing demand with no additional staff capacity
What they changed—and how fast it worked—may surprise you.
In this TribalHub partner webinar, hear how Feather River transformed patient access by replacing manual workflows with automated, patient-centered communication—without disrupting staff or adding complexity. Includes live Q&A with Feather River Tribal Health—bring your questions.
The results speak for themselves:
• 9,500+ more scheduled appointments year-over-year
• 9,000+ additional kept visits
• 36% increase in revenue tied to improved access
And they did it without adding staff, increasing call volume, or overhauling their entire workflow.
Join this session to see how your organization can reduce administrative burden, improve patient access, and give staff time back—without adding headcount.