Laurie Brown

Laurie Brown, CSP has over three decades of experience as a trainer, coach and speaker, helping her audience improve their presentation, communication and customer service skills. In that time she has earned a reputation as a highly engaging, fun and effective professional, whose work gets results for her clients. 

A key asset that Laurie brings to her work is her range and depth of experience. She has an international clientele, having worked on four continents and in numerous countries including the UK, Panama, Japan, Mexico, Germany, Spain, Australia, Thailand and Bahrain, as well as throughout the United States and Canada. Laurie has worked with culturally diverse audiences at all corporate levels, and a wide range of clients from Fortune 500 companies, technology
and manufacturing companies, professional services, law firms, government agencies and small family-owned businesses. Her clients include Joybird, Accenture, SalesForce, KPMG, Newfold, Google and Ford Motor Company, among many others.

Laurie is passionate about providing engaging training and coaching that makes a difference. She is the author of The Greet Your Customer Manual, The Teleprompter Manual and Brand-Aid.